FAQs

faqs dna test

How to successfully complete a Home DNA Collection!

At Choice DNA, we understand that the process of collecting samples and getting results from the lab can seem complicated. We’re here to help! Below are answers to some of the most frequently-asked questions:

No. In most cases, anyone can have a DNA test performed. In New York, however, a prescription from a doctor is required.

You have three options for getting the sample taken: a local collector can come to you; you can go to a lab near your home; or a DNA kit can be mailed to you. This will contain special cheek swabs known as “buccal swabs.” You take the swab and rub it gently inside your cheek to collect the sample, just as you may have seen on television. Afterward, you’ll place the swab in a special envelope included in the kit, which also contains return packaging.

No. In fact, new noninvasive technology allows us to test a baby’s DNA even before he or she is born. We can also test newborns using umbilical cord blood. The preferred method of testing is from a cheek swab, and that can be done as soon as the baby is born. It’s quick and painless to the infant.

The shelf life is four years if you haven’t used it. But if you’ve taken a sample, it will be good for testing for up to three months.

Yes, completely. Your results will only be sent to whomever you specify, and you can also protect your files with a password. The packaging sent to your address is discreet, and your information will never be used for anything other than your DNA test and results.

If you have any questions for Choice DNA, we’re happy to provide answers. Read on to get more information from our list of FAQs.

We can normally complete the test within two to five business days from the day that we receive the samples in our laboratory. Feel free to call us (using your password and ID number) to get preliminary results; the final documentation will then be mailed or emailed, depending on your preference.

Yes, we do. If you want, you can pay 50% of the cost upfront and then pay the remainder when you’d like to get your results. You can also pay in whatever increments you’d like. We’ll start testing right away, but the results can only be obtained when your balance has been paid in full. For more information on the plan, call our staff at (800) 219-4362.

Yes. We have an ever-growing DNA Network, so it will not be a problem to schedule a lab visit at a nearby collection facility, or have one of our collectors visit your home. Once both parties have been swabbed, we’ll start the testing process.

We perform a wide variety of tests, including those of a forensic nature. This is when someone sends us an object to get the DNA from it. These could include cigarette butts, hair, dried blood, dried urine, underwear stains, razor shavings, brushes, chewing gum, licked stamps and even wind instruments. Our state-of-the-art technology can glean results from all sorts of objects.
We also perform relationship tests to determine if, for example, two people are siblings or not. And for those who are concerned about possible infidelity, we can run a test to determine if the DNA sample came from just one person or more than one individual. Call us for more information on what we can provide.

If you have more questions for Choice DNA, please don’t hesitate to call our helpful staff! These FAQs will get you started, but we realize that every situation is different. Contact us today to get started!

At Choice DNA, we understand that the process of collecting samples and getting results from the lab can seem complicated. We’re here to help! Below are answers to some of the most frequently-asked questions:

Do I need a doctor’s order or a court order before a test can be done?
No. In most cases, anyone can have a DNA test performed. In New York, however, a prescription from a doctor is required.

How is a DNA sample collected?
You have three options for getting the sample taken: a local collector can come to you; you can go to a lab near your home; or a DNA kit can be mailed to you. This will contain special cheek swabs known as “buccal swabs.” You take the swab and rub it gently inside your cheek to collect the sample, just as you may have seen on television. Afterward, you’ll place the swab in a special envelope included in the kit, which also contains return packaging.

 

Does the age of the child matter?
No. In fact, new noninvasive technology allows us to test a baby’s DNA even before he or she is born. We can also test newborns using umbilical cord blood. The preferred method of testing is from a cheek swab, and that can be done as soon as the baby is born. It’s quick and painless to the infant.

How long will the DNA kit last?
The shelf life is four years if you haven’t used it. But if you’ve taken a sample, it will be good for testing for up to three months.

Is the test confidential?
Yes, completely. Your results will only be sent to whomever you specify, and you can also protect your files with a password. The packaging sent to your address is discreet, and your information will never be used for anything other than your DNA test and results.

If you have any questions for Choice DNA, we’re happy to provide answers. Read on to get more information from our list of FAQs.

How long does it take to get results?
We can normally complete the test within two to five business days from the day that we receive the samples in our laboratory. Feel free to call us (using your password and ID number) to get preliminary results; the final documentation will then be mailed or emailed, depending on your preference.

Do you have a payment plan?
Yes, we do. If you want, you can pay 50% of the cost upfront and then pay the remainder when you’d like to get your results. You can also pay in whatever increments you’d like. We’ll start testing right away, but the results can only be obtained when your balance has been paid in full. For more information on the plan, call our staff at (800) 219-4362.

Can people live in different cities and still get DNA tests performed?
Yes. We have an ever-growing DNA Network, so it will not be a problem to schedule a lab visit at a nearby collection facility, or have one of our collectors visit your home. Once both parties have been swabbed, we’ll start the testing process.

What other types of testing do you do?
We perform a wide variety of tests, including those of a forensic nature. This is when someone sends us an object to get the DNA from it. These could include cigarette butts, hair, dried blood, dried urine, underwear stains, razor shavings, brushes, chewing gum, licked stamps and even wind instruments. Our state-of-the-art technology can glean results from all sorts of objects.
We also perform relationship tests to determine if, for example, two people are siblings or not. And for those who are concerned about possible infidelity, we can run a test to determine if the DNA sample came from just one person or more than one individual. Call us for more information on what we can provide.

If you have more questions for Choice DNA, please don’t hesitate to call our helpful staff! These FAQs will get you started, but we realize that every situation is different. Contact us today to get started!

  • FAQ's
  • DNA Face Matching FAQ's

At Choice DNA, we understand that the process of collecting samples and getting results from the lab can seem complicated. We’re here to help! Below are answers to some of the most frequently-asked questions:

No. In most cases, anyone can have a DNA test performed. In New York, however, a prescription from a doctor is required.

You have three options for getting the sample taken: a local collector can come to you; you can go to a lab near your home; or a DNA kit can be mailed to you. This will contain special cheek swabs known as “buccal swabs.” You take the swab and rub it gently inside your cheek to collect the sample, just as you may have seen on television. Afterward, you’ll place the swab in a special envelope included in the kit, which also contains return packaging.

No. In fact, new noninvasive technology allows us to test a baby’s DNA even before he or she is born. We can also test newborns using umbilical cord blood. The preferred method of testing is from a cheek swab, and that can be done as soon as the baby is born. It’s quick and painless to the infant.

The shelf life is four years if you haven’t used it. But if you’ve taken a sample, it will be good for testing for up to three months.

Yes, completely. Your results will only be sent to whomever you specify, and you can also protect your files with a password. The packaging sent to your address is discreet, and your information will never be used for anything other than your DNA test and results.

If you have any questions for Choice DNA, we’re happy to provide answers. Read on to get more information from our list of FAQs.

We can normally complete father and child paternity tests within two to five business days from the day that we receive the samples in the laboratory. Relationship test (example sibling, grandparent etc.) typically finish in three to six working days from the day that we receive the samples in the laboratory.  Prenatal NIPP testing typically finishes in three to seven working days from the day that we receive the samples in the laboratory. Feel free to call us to get preliminary results; the final documentation will then be mailed or emailed, depending on your preference. You can also access results from your Android device by logging into the Choice DNA mobile app.

Yes, we do. We offer a number of ways to relieve some of the burden of having to pay the full payment up front. 1. You can pay 50% of the cost upfront and then pay the remainder when you’d like to get your results. After your 50% deposit you can pay your balance in whatever increments you’d like. We’ll start testing right away, but the results can only be obtained when your balance has been paid in full.  2. You can use Sezzle which is a third party payment plan option that gives you the ability to make small payments over a 6 week time period. Click the Sezzle button at the bottom of the page for details. You’ll receive results as soon as we finish testing even though you’re still making payments. 3. This is an in house payment plan that allows you to make four total payments for prenatal noninvasive testing. Give us a call for details. For more information on payment plans, call our staff at (800) 219-4362.

Yes. We have an ever-growing DNA Network, so it will not be a problem to schedule a lab visit at a nearby collection facility, or have one of our collectors visit your home. Once both parties have been swabbed, we’ll start the testing process.

We perform a wide variety of tests, including those of a forensic nature. This is when someone sends us an object to get the DNA from it. These could include cigarette butts, hair, dried blood, dried urine, underwear stains, razor shavings, brushes, chewing gum, licked stamps and even wind instruments. Our state-of-the-art technology can glean results from all sorts of objects.
We also perform relationship tests to determine if, for example, two people are siblings or not. And for those who are concerned about possible infidelity, we can run a test to determine if the DNA sample came from just one person or more than one individual. Call us for more information on what we can provide.

If you have more questions for Choice DNA, please don’t hesitate to call our helpful staff! These FAQs will get you started, but we realize that every situation is different. Contact us today to get started!

Let’s get started!

Yes. It’s preferred that each person’s picture be separate so that we’ll know which person is who, however our system can split a photo if both parties are in the same photo.

Results are available the same day of your submission. *In order to have same day results please submit your questionnaire and photo prior to 4:00 pm Central. Information submitted after that time will be calculated and released the following day (even on weekends) prior to 9:00 pm Central Time.

You will receive an email with your PDF results attached. You’ll be able to view and print your results from your email.

Results from “Electronic DNA Facial Point Connectivity” are not admissible in a court of law. Court admissible test should have a “chain of custody”. The chain of custody refers to the various chain of “hands” that an actual blood draw or mouth swab sample passes through. The photos submitted for your report will be manually reviewed prior to the release of the report. Your report should not take the place of a physician’s order or the results from a blood test. Reports are based on Electronic DNA Facial Point Connectivity, a manual visual review process conducted by a technician and not an actual DNA specimen collection.

Occasionally a Groupon will be available for “EDFPC”. Visit Groupon.com and search DNA Facial Recognition. You can also visit our coupon page for the latest offers.

The advantage of completing an actual blood test or mouth swab is that experts can literally detect the genetic makeup of an individual using actual DNA loci and markers though a system called polymerase chain reaction “PCR”. Electronic DNA Facial Point Connectivity (DNA Face Matching) can’t dive into a person’s internal DNA pattern through a computer, however what Electronic DNA Facial Point Connectivity “EDFPC” does do is calculate facial patterns and hereditary traits that can and in other cases can NOT be passed from an alleged parent. The laws of science are very straight forward. Some genetic traits are NOT transferable from a parent to a child if the person scanned is not actual related. With a blood or mouth swab test, results are up to 99% accurate. “EDFPC” or DNA Face Matching results gives you a realistic suggestion on whether or not an actual blood test should be completed. Electronic DNA Facial Point Connectivity is the fastest way available to assist an answering DNA paternity and family relationship related questions. It offers same day results from your facial scan and questionnaire. Due to the fact that DNA Face Matching can offer inconsistent results DNA Face Matching does not take the place of a DNA blood or mouth swab test or PhD’s order or PhD’s results.

Typically, no. You’d want to look at our coupon page or call 800-219-4362 to schedule an office visit and inquire about any current discount offers.

A number of different factors are taken into consideration when discovering findings and completing your results report. Depending on the package selected your pictures are studied and your hereditary characteristics are studied. It’s important to answer as many questions as possible in your questionnaire to give the most accurate percentage. Each of the 60+ points studied also contribute to the percentages. Yielding you a range of a 0% match up to as high as 100% match.

Reports are released the same day of your submission (as long as you submit prior to 4 PM Central Time) between the hours of 9am and 9pm. You’ll receive an email PDF explaining your report. Check your email throughout the day. There is no exact time you should expect your report.

Yes. You’ll want to answer as many questions as possible, however if some answers are unknown you can still request a Facial Recognition Report with the answers you have. The more information submitted the more consistent your percentage will be.

Both the alleged father and child’s photo MUST be uploaded. In our Ancestry DNA Face Matching™ test both pictures of the suspected relatives must be submitted. This is a key factor in the entire FACE IT™ process. The questionnaire alone is not enough to complete a full report.

EDFPC ™ is a cutting-edge technological system that offers a preliminary report on whether or not two people could share relationship. EDFPC ™ is a manual study of facial traits and a comparison of the hereditary characteristics of two individuals. Due to the fact that DNA Face Matching can offer inconsistent results DNA Face Matching does not take the place of a DNA blood or mouth swab test or PhD’s order or PhD’s results.